■ What is your cancellation policy?
If you want to change or cancel your reservation, please let me know at least 5 days prior and there is no cancellation fee. (If book via hostel website.) If you don't let me know or just don't show up, you will be charged for total price of your reservation. I will just deduct this from your credit card.
■ When is the lateset we can check in?
Reception is open until 8:30 PM. Arriving later than 8:30pm without prior notice will be treated as No-show.
■ Can I pay by credit card?
No. We accept only cash. Credit card is used for cancellation or confirming your booking.
■ Do you take children?
Minimum age is 12.
■ Are you able to store luggage?
Yes. While the reception is open, we store your luggage before check-in. Otherwise we're not able to store your luggage.
■ Do you have a curfew?
No, we don't.
■ How far in advace do we need to book?
During peak time(April, August, September and November), booking 1 month ahead is not too early.
■ Do you have Internet/Wireless?
We have Wireless. No shared PC.
■ Do you have a parking lot?
No, we don't. Please use the metered parking nearby. (There is one costs 600 yen for 24 hrs.)
■ I forgot something at your hostel....
We store your stuff for 2 weeks after your check-out. Ship only in Japan.
■ What time is checkout?
Checkout time from your room is 10:00 AM, but you can feel free to relax in the lounge.
■ When is the best time to visit?
Anytime. April, October and November are great, and busy. Winter is a bit cold, but much quieter.
■ When is the reception desk open?
Reception is open daily from 8:30am to 11:30am, and 3:30pm to 8:30pm. It may be closed before 8:30pm depending on the situation.